Sales Agreement

Customers

Customers must be at least 18 years of age to place an order with Atrax. ATRAX LLC is the owner and operator of Atrax. Please note that each order is an offer by you to purchase products from ATRAX LLC and is subject to these terms and conditions. ATRAX LLC owns the copyright to all Atrax website contents, including logos, texts, and graphical elements.

Definitions

  • Company: refers to ATRAX LLC, headquartered at
  • 1309 Coffen Ave Ste 1200 Sheridan , WY 82801 United States
  • .
  • Customer: refers to any individual or corporate entity offering to purchase goods from the company.
  • Product: encompasses any computer, computer hardware, or product license key sold or proposed for sale by the company. Free tech support, including download links and additional services provided to customers at no cost and without guarantee, does not fall under the definition of ‘Product’ as outlined in this paragraph.
  • Agreement: denotes any transaction or proposed transaction between the company and the customer concerning the sale/purchase of the Product. These terms and conditions apply to and are integrated into every Agreement between the company and the customer. They supersede any prior terms and conditions of the company and take precedence over any terms and conditions of the customer, which cannot be altered without the written consent of the company.

Price

The company reserves the right to adjust prices to rectify errors or omissions.

Payment

  • Full payment for all products must be made at the time of order, utilizing any available online payment method on the website.
  • The company will not dispatch any product until the credit/debit card transaction has been authorized.
  • Products will not be delivered if there is any evidence or suspicion of fraudulent use of a credit/debit card.
  • The company will disclose all information it possesses about a customer upon request by law enforcement or other authorities in cases where a credit/debit card has been used for fraudulent purposes or any other criminal activity.

Product

  • The products offered for sale include computers, computer hardware, or second-hand product keys intended for activating corresponding computer software, possibly requiring phone activation. The company guarantees activation of one copy of matching computer software on one PC.
  • Our digital products are not subject to the “first sale” doctrine and are covered by the First Sale Doctrine, codified at 17 U.S.C. § 109. This grants individuals who knowingly purchase a copy of a copyrighted work from the copyright holder the right to sell, display, or otherwise dispose of that particular copy, regardless of the interests of the copyright owner. The company does not sell download links or provide paid support.

Delivery

  • Physical products are dispatched via international post services or other available delivery methods at the time of purchase.
  • Digital products are delivered directly to the customer’s account page on the website immediately after successful payment. This mode of delivery necessitates the creation of an account on our website by the buyer.
  • While the company endeavors to deliver products promptly after payment, it holds no liability for any delay in email delivery or non-delivery, nor for any resultant losses. Delays caused by circumstances beyond the company’s control do not entitle the customer to cancel orders or refuse email delivery.

Usage

  • The installation of software is the sole responsibility of the customer.
  • Physical products should be used in accordance with the manufacturers’ instructions; otherwise, the company will not accept returns of misused products.

Cancellations And Refunds

  • Digital Products: Once a product key has been received via phone, email, or other digital delivery means, the company will not accept its return. It is the customer’s responsibility to install the correct software and purchase the correct product key.
  • Physical Products: Physical products may be returned within 14 days of delivery, provided they remain in their original packaging and in pristine condition. Should the returned product be damaged, the company may deduct the cost of damages from the refund or refuse the return outright.

Force Majeure

The company shall not be held liable for failing to meet its obligations if such failure results from circumstances beyond its reasonable control.

Cookies

By using the Atrax website, the customer agrees to the company’s use of cookies.

Jurisdiction

The Atrax website operates under the laws of the United States of America.